Sewage Leak Back-Up Action Plan

When sewage water starts spilling into your home, you need to act fast to contain the danger and minimize the damage.

Sewage can contain bacteria, viruses and microorganisms that cause illness. Along with the health risks, sewage backup can have major financial consequences when not mitigated quickly and professionally.

Sewage back-ups are often caused by pipe blockages, structural defects, tree roots or a city sewer back-up or surge. No matter the cause, safe and swift removal of the sewage is necessary to protect your home and family.

You may notice water backing up in your sink, bathtub or shower drain, or toilet. This may happen slowly or in a gush. At the first sign of sewage backup, take the following steps:

  • Avoid the area if possible. Make sure pets and small children can’t access the rooms where sewage is present. If sewage water is ingested or gets in an open cut or wound, seek immediate medical treatment.
  • Turn off the main water valve. This may be inside or outside you home. Know where your water main is and if you need a water meter key to shut it off.
  • If you must enter the contaminated area, turn off the electricity first. Wear protective gear like rubber boots and gloves.
  • Call a company that performs emergency sewage removal with certified technicians. 
  • Take pictures of the structure and any personal belongings affected by the sewage. You will need these for insurance claims.
  • Report the back-up to the city sewer and water services in case the cause is a surge or back-up with the city’s lines.

Choosing the right company for sewage removal is key, since you are dealing with hazardous waste that must be disposed of properly. AdvantaClean follows the practical standards set by the Institute of Inspection Cleaning and Restoration Certification for sewage removal and water flood damage. Technicians are on-call for emergency sewage removal services at (606) 331-5001.